Galaofjoy https://galaofjoy.com/ Where facts meet clarity. Tue, 13 Aug 2024 05:11:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 UK investigation launched into Amazon's £3bn AI startup investment https://galaofjoy.com/uk-investigation-launched-into-amazons-3bn-ai-startup-investment/ https://galaofjoy.com/uk-investigation-launched-into-amazons-3bn-ai-startup-investment/#respond Tue, 13 Aug 2024 05:11:00 +0000 https://galaofjoy.com/?p=72385

The UK’s competition regulator has launched an inquiry into Amazon’s investment of over £3bn into an artificial intelligence (AI) startup as regulators ramp up their scrutiny of mergers involving the fast-growing technology.

The deal, which was announced by Amazon in March, included a $4bn (£3.16bn) investment into Anthropic and a commitment from the AI startup to use Amazon Web Services as its “primary cloud provider” for essential functions, including safety research and the development of future foundation models.

The Competition and Markets Authority (CMA) said it had “sufficient information” about Amazon’s partnership with Anthropic, the company behind the Claude generative AI models, to begin an investigation.

The CMA said in a statement on its website that the watchdog is “considering whether it is or may be the case that Amazon’s partnership with Anthropic has resulted in the creation of a relevant merger situation” and, if so, whether that has “resulted, or may be expected to result, in a substantial lessening of competition within any market or markets in the United Kingdom for goods or services.”

A tumble for AI boom companies

The launch of the inquiry follows a tumble in share prices for tech giants and companies associated with the AI boom.

Amazon’s share price slid in part because its financial results raised concern among some investors that the company had invested heavily in the technology without seeing much of a return.

The CMA last week announced a similar inquiry into Google’s partnership with Anthropic, and it is also investigating Microsoft’s involvement in Inflection, the AI lab, and OpenAI, the company behind ChatGPT.

The preliminary investigation into Amazon’s investment in Anthropic is now under way, and the CMA will decide whether to escalate the inquiry for an in-depth review by 4 October.

Read more from business:‘90% chance of rate cut this autumn’Saatchi bid for Telegraph rejectedDisney returns to profit

Follow Sky News on WhatsApp

Keep up with all the latest news from the UK and around the world by following Sky News

Tap here

Amazon’s reply

A spokesperson for Amazon said: “We’re disappointed that the UK’s Competition and Markets Authority (CMA) has not ended its probe yet. Amazon’s collaboration with Anthropic does not raise any competition concerns or meet the CMA’s own threshold for review.”

They said Amazon does not hold a board seat or have decision-making power at Anthropic, adding: “Building models is expensive, and companies like Anthropic need access to a substantial amount of capital to train these models.

“By investing in Anthropic, Amazon, along with other companies, is helping Anthropic expand choice and competition in this important technology.”

Anthropic did not respond immediately to a request for comment.

]]>
https://galaofjoy.com/uk-investigation-launched-into-amazons-3bn-ai-startup-investment/feed/ 0
Blasting 'glitter' into Mars' atmosphere could make it more habitable https://galaofjoy.com/blasting-glitter-into-mars-atmosphere-could-make-it-more-habitable/ https://galaofjoy.com/blasting-glitter-into-mars-atmosphere-could-make-it-more-habitable/#respond Tue, 13 Aug 2024 05:09:31 +0000 https://galaofjoy.com/?p=72382

Scientists think they can warm up Mars by blasting glitter into its atmosphere.

Warming up the red planet to around 28C could make it more hospitable for humans by melting ice and allowing microbial life to flourish.

One-third of Mars’ surface is water, and streams may have flowed around the planet as recently as 600,000 years ago, but at present it is too cold to be habitable.

For years, scientists have tried to work out how to heat up Mars but the proposed technologies have been expensive and hard to implement.

Now, scientists at the University of Chicago, Northwestern University in Illinois, and the University of Central Florida say they could use engineered particles made from iron and aluminium that lies on the planet’s surface to reflect light and trap escaping heat.

It’s the same process that humans have accidentally employed here on Earth; releasing material into the atmosphere to enhance Mars’ natural greenhouse effect and trap solar heat at the surface.

Instead of CO2 and methane, however, the researchers say “conductive nanorods” – “not much smaller than commercially available glitter” could do the job.

That means materials wouldn’t need to be brought to Mars, making the operation more feasible.

“For Mars, warming the planet is a necessary […] first step [to making it habitable]. Previous concepts have focused on releasing greenhouse gases, but these require large amounts of resources that are scarce on Mars,” said University of Chicago planetary scientist Edwin Kite, who helped lead the study published this week in the journal Science Advances.

Read more from Sky News:Two NASA astronauts could be stranded in space until 2025Mass YouTube outage in Russia as authorities continue crackdownUK army barracks to house deep space radar

Once “lifted” into the atmosphere, the Mars glitter would be much slower to settle than standard Mars dust, meaning it would stay up there for a long time, according to the study.

“You’d still need millions of tons [of ‘glitter’] to warm the planet, but that’s five thousand times less than you would need with previous proposals to globally warm Mars,” said Mr Kite. “This significantly increases the feasibility of the project.”

Follow Sky News on WhatsApp

Keep up with all the latest news from the UK and around the world by following Sky News

Tap here

Astronauts still won’t be able to breathe on Mars because of the thin air so it will be a long time before humans can walk on the surface unaided.

]]>
https://galaofjoy.com/blasting-glitter-into-mars-atmosphere-could-make-it-more-habitable/feed/ 0
Two astronauts are stuck in space – how will they pass time (and survive) until 2025? https://galaofjoy.com/two-astronauts-are-stuck-in-space-how-will-they-pass-time-and-survive-until-2025/ https://galaofjoy.com/two-astronauts-are-stuck-in-space-how-will-they-pass-time-and-survive-until-2025/#respond Tue, 13 Aug 2024 05:08:53 +0000 https://galaofjoy.com/?p=72379

It’s the plot of plenty of sci-fi films: two astronauts are stranded in space and don’t yet know how they’re getting back.

Sunita “Suni” Williams and Commander Barry “Butch” Wilmore arrived at the International Space Station (ISS) in June as the first crew to test Boeing’s new Starliner, which suffered helium leaks and thruster failures before it docked – raising questions over how safe it is for the return flight.

Boeing has insisted the astronauts are not stuck and said “there’s no increased risk” in bringing them back in the Starliner, but NASA is contemplating getting them back on a SpaceX flight instead.

They should have only been in space for eight days, but they’ve now been there for more than two months and may have to stay until February.

Image:
NASA’s Boeing crew flight test astronauts Butch Wilmore and Suni Williams. Pic: NASA Johnson

But do they have enough supplies for such a stint, how are they coping mentally and what is day-to-day life like at the ISS?

Size and facilities

The ISS is 356ft (109m) end-to-end, one yard shy of the full length of an American football field including the end zones.

The living and work space, NASA says, is larger than a six-bedroom house, and has six sleeping quarters, two bathrooms, a gym, and a 360-degree view bay window.

As you’ll see later, it’s not quite as luxurious as it sounds.

Ms Williams and Mr Wilmore aren’t alone; they’re sharing the facilities with seven other astronauts from other missions; four of them fellow Americans and three of them Russians.

Is there enough food, water and oxygen?

Yes, there are reserve supplies up there to keep astronauts going for plenty of time.

The space station has its own oxygen-generating systems, and about 50% of oxygen exhaled from carbon dioxide is recovered.

As for water, the station has a urine-into-drinking-water recycling system, and a part of that system also captures moisture released into the cabin air from the crew’s breath and sweat.

Food supplies are a bit fancier. Meals are created at NASA’s Space Food Systems Laboratory in Houston, where chefs focus on making food appetising as well as nutritious.

Much of it is dehydrated, meaning it has to be filled up with water before being consumed, while some is ready-made and just needs to be heated.

There’s meat (barbecued beef brisket is one example of a meal on offer), eggs, vegetables, bread, savoury snacks and sweet treats in the station’s kitchen.

Astronauts at the space station made their own pizzas in 2017. Pic: AP

Image:
Astronauts at the space station made their own pizzas in 2017. Pic: AP

Crew members are also allowed to request some of their own personal favourites from off the shelves.

In a video on NASA’s YouTube channel, Ms Williams revealed her favourite commodity was Nutter Butter spread – and showed off a jar her family had sent up for her.

When were supplies last sent?

The spacecraft regularly receives more supplies from Earth, with the last one arriving on 6 August.

Launched on a rocket from Kazakhstan on 30 May, the supplies included about three tonnes of food, fuel and other supplies for Ms Williams, Mr Wilmore and the seven other crew members on board.

The crew can essentially place their orders for what they want to come on these crafts by speaking to Mission Control ahead of launches.

That was good news for Mr Wilmore and Ms Williams, who were forced to ditch their personal suitcases before taking off in June to make room for extra equipment, meaning they’ve had to wear spare clothes that were already at the ISS upon arrival.

Their own clothes finally arrived with the 6 August supplies, and more supplies are set to be sent up in a few months.

Once supply ships are emptied at the ISS, the crew fill them with their rubbish before sending them back to Earth.

How do you use a toilet without gravity?

There are some things space-based movies just don’t cover – but Ms Williams got into the grittier details of space life on NASA’s YouTube channel.

In the video filmed in 2012, Ms Williams showed off the toilet, which somewhat resembles one you might see on an airplane.

Read more:Army barracks to house deep space radar to help protect the UKHow blasting ‘glitter’ into Mars’ atmosphere could make it more habitable

The difference is there are two separate tubes to go in – one for urine and one for poo. The urine one, which is coloured yellow, is attached to the wall and almost looks like a vacuum cleaner – and fittingly it has a suction function to prevent gravity from causing a mess.

The tube for poo looks like more of a typical toilet, with a seat too – though you have to hold on to a handle on the wall next to it to avoid floating away as you go.

On the bright side, there’s about half-a-dozen types of toilet paper stuffed into bags on the toilet walls, including wet wipes and disinfectant wipes in case “things don’t go correctly,” as Ms Williams puts it.

Astronauts are also each given toiletry kits that come with things like a toothbrush and toothpaste (which you have to either swallow or spit into a tissue) and a hairbrush – which Ms Williams says is pointless in space because gravity constantly keeps your hair upright.

Suni Williams shows off her space hair during news conference in July. Pic: AP

Image:
Suni Williams shows off her space hair during a news conference in July. Pic: AP

What about sleeping arrangements?

Remarkably you can sleep on the floor, on the wall or on the ceiling.

That’s because without gravity, the crew never feel like they are lying down. It makes no difference whether they are on the floor, standing up or upside down – it all feels the same.

So the ISS has sleeping stations about the size of phone booths that the crew get into, which consist of a sleeping bag and a pillow on the floor, wall and ceiling.

Leisure time

When they aren’t running space experiments, the crew can enjoy their view of Earth from the station’s observatory deck, or head to the Advanced Resistive Exercise Device (ARED) in the Tranquillity node – a fancy term for gym equipment.

The ARED offers traditional upper and lower-body exercises, such as squats, dead lift, heel raises, bicep curls and bench press by using vacuum cylinders to replicate weights in gyms.

The crew is encouraged to use it throughout their space stays, as muscle and bone loss is common on long missions.

How are the pair feeling?

They are both retired navy captains and longtime NASA astronauts who already have long space station missions behind them.

Mr Wilmore, 61, and Ms Williams, 58, said going into this test flight that they expected to learn a lot about Starliner and how it operates.

At their only news conference from space in July, they assured reporters they were keeping busy, helping with repairs and research, and expressed confidence in all the Starliner testing going on behind the scenes.

NASA astronauts Butch Wilmore, left, and Suni Williams leave the Operations and Checkout building before heading to Space Launch Complex 41 to board Boeing's Starliner capsule atop an Atlas V rocket for a mission to the International Space Station at the Cape Canaveral Space Force Station, Monday, May 6, 2024, in Cape Canaveral, Fla. (AP Photo/John Raoux)

Image:
Mr Wilmore and Ms Williams shortly before the launch. Pic: AP

NASA astronauts Butch Wilmore, left, and Suni Williams waves to photographers after leaving the operations and checkout building for a trip to launch pad at Space Launch Complex 41 Wednesday, June 5, 2024, in Cape Canaveral, Fla. The two astronauts are scheduled to liftoff later today on the Boeing Starliner capsule for a trip to the international space station. . (AP Photo/Chris O'Meara)

Image:
Pic: AP

“I have a real good feeling in my heart that the spacecraft will bring us home, no problem,” Ms Williams told reporters.

There are tests going on back on Earth to determine whether the Boeing craft can still be used safely to bring them back.

“That mantra you’ve heard, ‘Failure is not an option,’ that’s why we are staying here now,” Mr Wilmore said last month.

“We trust that the tests that we’re doing are the ones we need to do to get the right answers, to give us the data that we need to come back.”

There’s been no public word from them yet on the prospects of an eight-month stay.

Mr Wilmore’s wife Deanna told AP earlier this week that he is “content” at the space station, “neither worrying nor fretting”.

She said Mr Widmore, who is a longtime elder at a church in Texas, has faith God is in control, and that this gives his family “great peace”.

What’s happening now?

As it stands, all but one of the Starliner’s five failed thrusters have been reactivated in orbit.

Tests are currently being done on Earth to try to remedy the problems seen in space, but engineers aren’t sure exactly what’s causing them and are also trying to plug helium leaks in Starliner’s propulsion system, which is crucial for manoeuvring.

Boeing has reiterated its capsule could still safely bring the astronauts home, but the company will need to modify Starliner’s software in case it has to return without a crew.

This photo provided by NASA shows Boeing's Starliner spacecraft which launched astronauts Butch Wilmore and Suni Williams to the International Space Station docked to the Harmony module's forward port on July 3, 2024, seen from a window on the SpaceX Dragon Endeavour spacecraft docked to the adjacent port. (NASA via AP)

Image:
The Starliner pictured in space. Pic: AP

Ken Bowersox, NASA’s space operations mission chief, has suggested coming home on the same aircraft is still an option.

Mr Bowersox said during a recent meeting, they “heard from a lot of folks that had concern, and the decision was not clear”.

The SpaceX flight they would get on instead would leave Earth in September, but two astronauts scheduled to be on it would have to stay home to make room for Ms Williams and Mr Wilmore.

A decision is expected in the next week or so.

Would this be the longest anyone has spent in space?

No – Russian Valeri Polyakov set that record in the mid-1990s, spending 437 days off Earth.

And last year NASA astronaut Frank Rubio came back from a 371-day trip alongside Russian astronauts Sergey Prokopyev and Dmitri Petelin, breaking the record for the longest amount of time spent in space by an American.

That trip, much like this one, was prolonged by technical difficulties, and was only meant to take six months.

]]>
https://galaofjoy.com/two-astronauts-are-stuck-in-space-how-will-they-pass-time-and-survive-until-2025/feed/ 0
Water on Mars could be underground, scientists say https://galaofjoy.com/water-on-mars-could-be-underground-scientists-say/ https://galaofjoy.com/water-on-mars-could-be-underground-scientists-say/#respond Tue, 13 Aug 2024 05:08:37 +0000 https://galaofjoy.com/?p=72376

Scientists say there could be water on Mars underground, and more than enough to fill the planet’s oceans.

Scientists from California universities San Diego and Berkeley say evidence suggests there is a large reservoir of liquid water under the planet’s surface.

Using data from NASA’s InSight lander – which carried out a four-year-long mission that ended in 2022 – they wrote that the amount of groundwater could cover all of Mars to a depth of one to two kilometres.

But the researchers warned it isn’t straightforward to find it. They believe the water is located in the rocks that form the midcrust of the planet, and is around 11.5 to 20km below the surface.

Despite how inaccessible the water is, study author and assistant professor at UC San Diego’s Scripps Institution of Oceanography, Vashan Wright, said the evidence it’s there gives major indications to the evolution of the red planet.

He said: “Understanding the Martian water cycle is critical for understanding the evolution of the climate, surface and interior.

“A useful starting point is to identify where water is and how much is there.”

Read more from Sky News:Where to watch ‘best meteor shower of year”Glitter’ over Mars could make it more habitable

Follow Sky News on WhatsApp

Keep up with all the latest news from the UK and around the world by following Sky News

Tap here

The researchers used InSight’s data collected from the ground on Mars, including on the speed of Marsquake waves, and used a model to determine that the presence of liquid water in the crust most plausibly explained the data.

They wrote: “While available data are best explained by a water-saturated mid-crust, our results highlight the value of geophysical measurements and better constraints on the mineralogy and composition of Mars’ crust.”

Scientists have long tried to find water on Mars, with theories suggesting it had escaped into space. But the new evidence suggests “Mars’ crust need not have lost most of its water via atmospheric escape,” the writers said.

“Liquid water in the pores of the mid-crust also requires high enough permeability and warm enough temperatures in the shallow crust to permit exchange between the surface and greater depths,” they add.

The findings are published in the Proceedings of the National Academy of Sciences journal.

]]>
https://galaofjoy.com/water-on-mars-could-be-underground-scientists-say/feed/ 0
13 Things Freds Do https://galaofjoy.com/13-things-freds-do/ https://galaofjoy.com/13-things-freds-do/#respond Mon, 12 Aug 2024 13:58:44 +0000 https://galaofjoy.com/?p=72372

My book, The Fred Factor, talks about how to turn ordinary into extraordinary by using the real life example of Fred Shea, my postal carrier when I first moved to Denver. To read the first chapter, The First Fred I Ever Met, go here.

What follows is a summary of what “Freds” do in their work and in their lives. I hope it stimulates your thinking about what you can do to turn ordinary into extraordinary.

1. Freds go beyond what is expected, doing ordinary things in an extraordinary way.2. Freds love their work.3. Freds care about the people they work with and for.4. Freds go the extra mile in providing service.5. Freds have a signature difference they strive to make each day.
6. Freds work with passion.7. Freds are creative problem solvers.
8. Freds build and maintain positive relationships.
9. Freds stick to their values. 
10. Freds are team players. 
11. Freds pass on their values to the next generation. 
12. Freds make significant contributions on their community.13. Freds offer their best.

Mark Sanborn is an award winning speaker, leadership strategist and Leadership Expert in Residence at High Point University, the Premier Life Skills University. He also advises executives and professional speakers on how to speak more powerfully. For more information about his work, visit www.marksanborn.com. 

Author: Mark Sanborn

Mark is recognized globally as an expert on leadership, customer service and organizational performance.

A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.

Mark teaches his clients to BE EXTRAORDINARY™.

]]>
https://galaofjoy.com/13-things-freds-do/feed/ 0
Invisible Costs to Consider in Decision Making https://galaofjoy.com/invisible-costs-to-consider-in-decision-making/ https://galaofjoy.com/invisible-costs-to-consider-in-decision-making/#respond Mon, 12 Aug 2024 13:57:47 +0000 https://galaofjoy.com/?p=72370

We often take decisions based on what matters the most to us “at that point in time”. Revenues going down? Take up that dreaded project which you wouldn’t take otherwise. A friend wants you to speak for free at an event? Say yes, because he is a friend afterall. A product being offered at really low cost? Buy it, it’s a great bargain. 

You only realize later that the project you took up ate all your team’s time and resources to the point of making losses and losing reputation. That free speaking gig meant hours spent preparing for it, away from your family and friends. That product that looked like great bargain ended up being a crappy product that felt like a waste.

Every “Yes” contains a “No” to something else, and vice versa. (Courtesy: Nicholas Bate) 

This happens all the time, in personal as well as business context. That’s because we take these decisions very lightly without doing critical thinking. But then, there are invisible costs that we can only feel, but cannot tangibly count. How would you measure loss of reputation because of that failed project, or lost productivity addressing something that could have been avoided completely?

Critical decisions are not binary but multifaceted. When stakes are high (personally, emotionally, and professionally), it helps to carefully consider different facets of it. This is not about discouraging quick decisions, but encouraging thoughtful decisions when it matters. I am a big fan of taking quick decisions, acting and adapting/learning our way into doing things right when stakes are low. That’s how we learn – through small experiments, reflection and putting that learning into our next step. 

In this context, I read this wonderful post from Frank Sonnenberg offering a useful checklist to consider when making decisions. He says,

When making decisions, most people view cost as an important consideration. While price is undoubtedly crucial, what about invisible costs that also come into play? For example, what are the long-term effects of your decision? Does your choice align with your beliefs and values? And of course, have you considered how your decision impacts your relationships? Simply put, hidden costs may be invisible to the naked eye, but they’re very visible to your wallet. Overlooking these factors can cost you a bundle.

Here is a #sketchnote summary of how Invisible costs can cost you a lot. 

 

 

Related Reading at QAspire.com

Updated: Visual Leadership Pack HD Sketchnotes

If you liked the sketchnote summary above, check out the Visual Leadership Pack of HD Sketchnotes – a compilation of high-resolution sketchnotes with 88+ powerful (and timeless) ideas to elevate your leadership and learning game.

RTBblogimage

 

]]>
https://galaofjoy.com/invisible-costs-to-consider-in-decision-making/feed/ 0
Ten Pivotal Tips to Boost Your Leadership Skills https://galaofjoy.com/ten-pivotal-tips-to-boost-your-leadership-skills/ https://galaofjoy.com/ten-pivotal-tips-to-boost-your-leadership-skills/#respond Mon, 12 Aug 2024 13:57:39 +0000 https://galaofjoy.com/?p=72367

Ten Pivotal Tips to Boost Your Leadership Skills

Leadership transcends mere titles, encompassing dynamic skills essential for personal career growth and team success. Whether you are a seasoned leader or are just stepping into this arena, honing these skills can significantly enhance your professional journey and that of your teams. Here are ten pivotal tips to improve your leadership skills:

Cultivate Self-Awareness and Personal Growth

Self-awareness is the cornerstone of effective leadership. Understand your strengths and weaknesses and recognize your emotional triggers. This knowledge allows you to leverage your strengths strategically and manage your limitations effectively. Make it a routine to reflect on your actions, decisions and outcomes. Consider journaling as a powerful tool to gain insight into your leadership style and its impacts.

Seek and Leverage Feedback

Encourage honest feedback from peers, mentors and team members. This input is invaluable for identifying areas for improvement and affirming what you are doing well.

Master Effective Communication

Clear and concise communication is crucial to successful leadership. It ensures your vision is understood, aligns team efforts and resolves conflicts efficiently. Practice active listening to fully engage with your team and ensure all members feel heard and valued. As the inevitable conflicts arise, address them promptly, fairly and constructively.

Enhance Emotional Intelligence

Develop your ability to understand and manage your emotions while empathizing with others. This emotional acumen builds trust and strengthens team dynamics, essential to effective leadership.

Sharpen Decision-Making and Problem-Solving Skills

Leaders are often required to make swift and effective decisions. Approach complex problems analytically, breaking them into manageable parts. Foster a collaborative environment where team involvement in decision-making processes is the norm, enhancing the team’s sense of ownership and satisfaction.

Embrace Adaptability and Flexibility

Stay informed about industry trends and developments to anticipate and adapt to changes. View change as an opportunity for growth rather than a threat and encourage your team to adopt the same perspective.

Invest in Mentoring and Developing Others

A great leader invests in the growth and development of their team members. Provide opportunities for them to take on new challenges and share your knowledge and experience to guide their professional journeys.

Build and Maintain Strong Relationships

Strong relationships are the foundation of a cohesive and high-performing team. Foster team spirit and collaboration through organized team-building activities that strengthen these bonds. Regularly recognize and celebrate team achievements to boost morale and motivation.

Foster Vision and Strategic Thinking

Define clear, achievable goals and communicate them effectively to your team. Develop strategic plans that align with your vision and involve your team in the planning process, ensuring everyone is committed to the collective success.

Pursue Continuous Learning

Continuous learning is vital for stayingrelevant and successful. Enrich your knowledge with continual reading and participate in leadership workshops and training programs to gain new perspectives and techniques.

Conclusion

Elevate your leadership journey by embracing these ten practices. Each fosters crucial skills that enhance your capabilities and your team’s performance and morale. Remember, great leaders are made, not born—start enhancing these skills today to gain tangible results in your leadership effectiveness and your team’s success.

]]>
https://galaofjoy.com/ten-pivotal-tips-to-boost-your-leadership-skills/feed/ 0
The Iceberg of Organizational Knowledge: How to Unlock Tacit Knowledge https://galaofjoy.com/the-iceberg-of-organizational-knowledge-how-to-unlock-tacit-knowledge/ https://galaofjoy.com/the-iceberg-of-organizational-knowledge-how-to-unlock-tacit-knowledge/#respond Mon, 12 Aug 2024 13:56:09 +0000 https://galaofjoy.com/?p=72364

Knowledge in organizations flows “across” people and teams. Real knowledge resides in the network of people and its interactions.

Everything that is found in documents, systems, process flows and tool kits is “explicit” knowledge that is useful to sustain the business and keep the “status quo”. That is the tip of the iceberg – visible and accessible. In fact, most of the content that AI repurposes from online resources is explicit knowledge. 

The hidden treasure of organizational knowledge is tacit knowledge that is deeply rooted in people, their experiences, skills, insights and judgements. Tacit knowledge doesn’t come to the fore easily because it resides in the minds of people. How to react to a specific situation? How to connect seemingly discrete dots? That’s all tacit and invaluable at the same time. Unlocking tacit knowledge is how organizations break past their internal barriers to improve and innovate.

Another key thing about tacit knowledge is that it is ever evolving. We learn through experience to gain tacit knowledge and when we document/codify it, it turns into explicit knowledge which spreads through sharing. The key is to constantly build connections between our understanding from different disciplines and gain new tacit knowledge (nuanced understanding) through experience. 

The Key to Unlock Tacit Knowledge

It starts with leadership commitment. When leaders across the board focus on cultivating the mindset of learning together, tacit knowledge precipitates through conversations. During my 6 years tenure as an organizational leader, I had reasonable success in building a culture of constant learning starting from one to one interactions, functional practices to cross-team learning forums. It was a long and arduous journey that led our R&D teams to build and support a truly world-class product that ranked amongst top 3 in the Gartner Magic Quadrant consistently over the years. Developing people and seeing them grow was even more gratifying.

In my experience, building such a culture requires leaders to:

Actively focus on building trust and collaboration
Build collective learning rituals within and across teams enabling people to look back (retrospection) and look forward (ideation)
Ask open ended questions that elicits deeper understanding and organic exchange of tacit knowledge
Build a conducive and psychologically safe culture where people feel comfortable opening up with their ideas and insights, and learn from successes as well as failures.
Build reflective and retrospective practices to enable continuous learning in the flow of work
Invest in systems like enterprize social network where conversations can happen
Create internal coaching and mentoring programs to guide (and be guided) through personalized interactions
Create communities of practice for knowledge sharing and mutual learning
Codify and plough back lessons into organizational knowledge databases, processes and toolkits. 
Truly invest in learning and development initiatives exposing people to newer ideas from within and outside the organization enabling people to blend their experiences with needs of the new context.
Position constant learning as a journey rather than “training as an event”

A facilitative mindset is about understanding that the real knowledge of organisation is in collective intelligence. A facilitative leader creates conversational spaces, remains curious about what people learn and bring that knowledge into improvements and innovative ideas. Such a mindset enables people to exercise their choice of sharing and contributing.

Being facilitative is about stepping aside, even if a few hours each week, from operational stuff and focus on conversations leading to learning. Building such a culture ultimately boils down to “commitment”. In this context, Microsoft’s story of embracing growth mindset, inclusivity and building a “learn-it-all” culture is very inspiring. 

Embracing a facilitative mindset of leadership unlocks the untapped potential of tacit knowledge while empowering people/teams to thrive in an ever-evolving world. 

As Nick Milton says in his wonderful post, “You cannot solve knowledge problems with information tools alone.” (Hat Tip to Helen Bevan for sharing Nick’s post)

Updated: Visual Leadership Pack HD Sketchnotes

If you liked the sketchnote summary above, check out the Visual Leadership Pack of HD Sketchnotes – a compilation of high-resolution sketchnotes with 90+ powerful (and timeless) ideas to elevate your leadership and learning game.

RTBblogimage

 

 

]]>
https://galaofjoy.com/the-iceberg-of-organizational-knowledge-how-to-unlock-tacit-knowledge/feed/ 0